19Aug 2019

New menu settings inside Apple’s iPhones display a warning sign if the device’s battery is not recognized as authentic. Other smartphone manufacturers are curbing users and unauthorized repair shops from replacing the battery.

Why it matters: Smartphone manufacturers and Apple say that their actions guarantee the integrity and safety of the batteries by preventing the possible use of counterfeit batteries. Some users have objected citing a right to repair.

Users perceive batteries as consumable:

  • Historically, smartphones had externally removable batteries.
  • After the introduction of the iPhone, all smartphone OEMs followed Apple by making the battery non-removable.
  • This design change was necessary to make smartphones thin and light.
  • Batteries are sophisticated components inside a precision-engineered smartphone. Much like other internal components, such as memory or display, they are increasingly difficult and expensive to replace. 
  • A botched battery replacement can lead to a fire.
  • The historical perception of batteries as consumables is no longer true. 

Why fake batteries are a real problem: 

  • Fake replica batteries are inexpensive counterfeits largely from China, made by manufacturers with limited control on quality.
  • Statistics show that counterfeit batteries have a much higher prevalence of fires than authentic batteries.
  • Detecting counterfeit batteries is not easy without the use of battery intelligence.

Why smartphone OEMs do not sell batteries:

  • Replacing the battery inside a smartphone is a complex operation with risk of damage to the battery. 
  • Recall the Samsung Note 7 fires were connected to the mechanical sizing of the battery inside the smartphone causing a mechanical dent in the battery.
  • To be safe, smartphone manufacturers direct users to qualified repair shops.

What smartphone owners can do:

  • Take actions to ensure that your battery outlasts the rest of your smartphone. Avoid super fast charging if you can. Avoid charging overnight to 100%. Avoid hot temperatures.
  • If you ever have to get your battery replaced, get it done at an authorized repair shop where the battery can be traced to a trusted manufacturing source.