Manufacturers

31Mar 2017

We, that’s all of us on this planet, buy every year 1.6 billion smartphones. It works out to one new smartphone every year for every four living human beings on this planet. Cumulatively, we own and use 4 billion smartphones around the world. Every region of the world, rich or poor, is buying smartphones. Many developing nations in the Middle East, Africa, and Asia are growing their smartphone subscriptions at a fast rate. Ericsson reports that by 2021, there will be 6.3 billion smartphone subscriptions, that’s nearly every man, woman and child around the world. Impressive!

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17Mar 2017

History recalls how great the fall can be

While everybody’s sleeping, the boats put out to sea

Borne on the wings of time

It seemed the answers were so easy to find

Roger Hodgson, Supertramp, from Fool’s Overture, 1977

MWC 2017 is over. The crowds came and saw ideas and innovations. The media covered and reviewed. Awards were made. Yet a sense of public amnesia seemed to hover over the battery safety problems that the Samsung Note 7 brought to surface in 2016. Yes, Samsung shows the deep scars of these fateful days. Yes, there is a real fear among the device manufacturers. And yet, the fear and concerns are also accompanied with a sense of paralysis, a sense of a rudderless ship when it comes to safety, and a sense of wishful thinking that the Note 7 fires were an aberration in time that the industry will put behind it.

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24Jan 2017

Samsung announced this week the results of their investigations regarding the Galaxy Note 7 fires. Samsung hired three independent test laboratories, Exponent, TUV Rheinland and UL to perform the analyses. The result was three full reports and presentations with technical details, mostly written by engineers for engineers. Vlad Savov at The Verge called the reports “humble and nerdy.” I can hear many in the audience screaming: “Translation, please!” I will try in this post to simplify and summarize the findings.

Of the three reports, the one written by Exponent is the one that offers the most useful pointers into what went wrong with the Note 7 batteries.  Here’s what it said, in simple terms.

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